Customer Services Specialist - Health and Wellbeing

Are you passionate about health and wellbeing and do you embrace a holistic approach to fitness? My client, R1SE, are seeking a fun, dynamic ‘customer service specialist’ to join a great team and help them to create a positive, vibrant environment where everyone feels welcome and valued.

AMR have partnered with R1SE and are showcasing it’s unique and amazing ethos towards health and fitness combining the latest innovative methods of fitness training including ice baths, hot and aerial yoga, gut health workshops, red light therapy, breath work, compression therapy and more! 

About the role:
Hours:  Mostly evening shifts from 4.30pm to 8.30pm and weekends
Pay:  £11.50 per hour
Perks:  Enjoy unlimited R1SE membership

Key Responsibilities:

• Ensure their customers have an amazing experience every time. 
• Passionately guiding their customers with positive impactful conversations to enhance their health & wellbeing
• Exceed expectations with a positive, can-do attitude.
• Handle membership enquiries, retail & stock assistance, sales
• Oversee In-Studio sessions, Fire & Ice experiences and assist with studio preparation & upkeep.
• Manage front desk duties, including welcoming guests, processing payments and preparing refreshments.
• Support in organising studio events and activities.

What They are Looking For:

Attitude over Experience: A positive thinker who loves solving problems. Someone who is eager to learn and continuously wanting to develop their skills, with the drive to grow and excel in this industry
Tech-Savvy: Comfortable with IT and technology.
Team Player: Someone who thrives in a collaborative environment.
Committed & Reliable: Punctual, willing & hard working

Why Join Them?

Career Growth: Opportunities for progression in the wellness industry.
Amazing Team: Work with like-minded, passionate individuals.
Perks: Enjoy unlimited yoga membership and be part of an industry-leading wellness community.
Apply Now! Be part of something special—join them and help create a positive, vibrant environment where everyone feels welcome and valued.

Have a look at the website for more information on what R1SE offer including yoga, pilates, ice baths, gut health workshops, teacher training, retreats and check out the BRAND NEW Urban Spa at Kelham Island with it’s sauna, red-light therapy, breathwork, meditation, compression therapy and so much more. 

Such an exciting time to be a part of this growing venture!

https://www.r1se.co.uk & https://www.r1se.co.uk/urban-spa-sheffield